Casumo

About

Since 2012, Casumo has set out to redefine our expectations of what an online casino should be. Far from the standard formats, layouts and concepts you’ll find elsewhere, Casumo has built a whole new virtual world in which to enjoy your casino gaming, while competing against other players for points and kudos. It’s an innovative approach that has been working well for them, with Casumo quickly becoming one of the most recognisable casino brands in the UK and beyond.

Their offer is complemented by an excellent selection of games, fit to rival some of its much larger, much more established competitors. It’s a package new players in particular will find compelling. But is it all a bit gimmicky, or is there real value in what Casumo has to offer?

Software

Casumo’s software feels different player-side to anything you’ll experience elsewhere, thanks in large part to the social and gamification elements introduced by the brand. Behind the scenes, it’s powered by a robust gaming engine, with slots and table games contributed from some of the best loved developers on the market. There is no need to download or install software – it all takes place in browser, whether you’re playing on a desktop, tablet or mobile device.

The software is rock solid secure, thanks to the latest encryption technologies, while on the front end, it’s a stable, smooth experience from start to finish. Software and games is one of the best elements of Casumo, and no doubt largely responsible for their success to date.

Banking Options

Casumo doesn’t exactly have the world’s largest selection of payment methods on offer, but there’s enough there for most players to find it a smooth process. Of note is their withdrawal speeds which are faster than average, giving you access to your winnings much more quickly than with other casinos. There’s also the small matter of unlimited withdrawals, which means you won’t have any problems with withdrawing jackpot wins.

Deposit Methods: MasterCard, Neteller, Paysafecard, Visa, iDEAL, GiroPay, Skrill, PugglePay, Sofort (by Skrill), Bank transfer.

Withdrawal Methods: Neteller, Visa Electron, Visa, Skrill, Bank transfer.

Withdrawal Times: Pending time is under 24 hours, and usually occurs much sooner. From there, payout to e-wallets is instant-24 hours in most cases, while card withdrawals can take up to 72 hours. Bank transfers are speedy too, at just 24-72 hours after processing.

Withdrawal Limit: Unlimited withdrawals.

Customer Support

Casumo is set up as a friendly, approachable casino, and this is reflected nowhere better than with the support on offer. Casumo runs a live chat facility, accessible throughout the website, which you can contact any time of the day or night – true 24/7 support, so the help is there when you need it. This is by far the easiest and most convenient way of getting your issues resolved, though there are other avenues like email support if you need them.

Support staff have a reputation for being helpful, and tend to be extremely knowledgeable about the casino and any issues you might face. For a modern online casino, they’ve clearly worked hard to get their customer support this good.

Selection of Games

The games at Casumo come from a wide range of developers, with some world leading names in the mix. Microgaming and NetEnt do a lot of the heavy lifting when it comes to slots, so you can expect access to all your favourite titles from each developer – including some huge progressive jackpot slots. You’ll also find games from IGT, WMS, Play’n GO and a handful of others, all adding to a collection that is amongst one of the biggest you’ll find at an online casino of this type and stature.

Table games are solid too, particularly the live casino offering brought to you by Evolution Gaming. Fans of roulette and blackjack will find multiple different variations to keep them engaged, including multiplayer live dealer games where you can join with others to compete for big wins.

Bonuses

The first thing you’ll see on the Casumo site is the welcome bonus banner – a generous headline offer of a 100% deposit match up to £300, plus 20 free spins. A reasonable wagering requirement applies, set at 30x which compares well with other casinos of this size. It’s worth reading the terms and conditions thoroughly to understand how the bonus works, but there is no funny business here. It’s a straightforward bonus offer that is sure to tempt many new players to give Casumo a spin.

The bonuses don’t stop there, with regular promotions running throughout the year. You can find full information on the latest promo offers on the Promotions page.

Countries Available to Play

A number of country and territory restrictions apply, as set out below.

Afghanistan, Aland Islands, Albania, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Arab Jamahiriya, Asia,  Australia, Austria, Belgium, Bouvet Island, Bulgaria, China, Christmas Island, Cocos [Keeling] Islands, Croatia, Cyprus, Czech Republic, Denmark, Eritrea, Estonia, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, Ghana, Guyana, Heard Island and McDonald Islands, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Japan, Laos, Latvia, Lebanon, Liberia, Libya, Lithuania, Macau, Macedonia, Martinique, Mayotte, Moldova, Montenegro, Myanmar [Burma], New Caledonia, Niger, Nigeria, Norfolk Island, North Korea, Pakistan, Palau, Palestinian Territories, Philippines, Portugal, Qatar, Romania, Réunion Saint Barthéley, Saint Martin, Saint Pierre and Miquelon, Senegal, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Syria, Taiwan, Tajikistan, Tunisia, Turkey, Turkmenistan, U.S. Minor Outlying Islands, Uganda, United Arab Emirates, United States, Uzbekistan, Vanuatu, Vatican City, Wallis and Futuna, Western Sahara, Yemen, Zimbabwe.

Conclusion

Casumo has set out its stall, boldly different to the way many other online casinos do their business. Coupled with great games and a good customer focus, through great support and some nice bonuses, Casumo is well positioned to become one of the country’s favourite online casinos in future, if it isn’t already.

Highly recommended for new players, you won’t be disappointed with what Casumo has to offer.